United We Stand
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Have you ever tried to use a computer when a subcomponent--perhaps the video card, RAM or CPU--was faulty? To you, the user of the computer system, it did not matter that an individual subcomponent had failed and that other subcomponents were working. The failure of one subcomponent was sufficient to interfere with the successful operation of the entire system. We live in a world surrounded by systems. Our homes are connected to gas, water and electrical systems that link to other homes. Our daily commute exposes us to systems of highways and public transportation. At our jobs, most of us belong to an organization composed of multiple workers, interdependent in our tasks to perform. Young children are part of a larger education system. What we buy and sell is part of a larger economic system. And all of us depend on the health care system when we fall ill. Behind all of these systems is another system--our system of government. Government is an information processing system that monitors, regulates, funds and provides certain services. Government, as an information processing system, influences other human systems at local, state and national levels. So, what if one of the subcomponents comprising our system of government fails? Recall recent events: incorrect estimates of the Al-Qaeda threat prior to the 9/11 attacks; failing to apprehend the culprit behind the anthrax events of 2001; inadequate response to Hurricane Katrina in 2005. Repeat investigations and comprehensive certifications by the U.S. General Accountability Office all report the same theme: More than sufficient knowledge existed to mitigate these events, but the knowledge was in a highly distributed and fragmented form across multiple departments, agencies and the White House. From these events, I'd suggest one strong lesson that both government and corporate organizations can leverage. With increasing frequency, the global problems we confront represent situations where no one individual harbors sufficient knowledge to either mitigate negative outcomes or capitalize on positive opportunities. To be successful, be it in terms of terrorism preparedness or adapting to changing world markets, inter-individual exchanges must transcend physical group proximity, social networks and institutions themselves. Ergo, we need to foster knowledge ecosystems. In my next post, I'll cite some early examples of such Web-based approaches; in the interim, please comment if you'd like to suggest an example (such as Digg.com, Sermo, Seriosity, and so on). --David Bray Editor's Note: David Bray is research associate at the Goizueta Business School at Emory University; formerly IT chief for the Bioterrorism Preparedness and Response Program at the Centers for Disease Control and Prevention; and an eWEEK Corporate Partner. He's now in London as a visiting fellow at the University of Oxford, Oxford Internet Institute. Bray is researching how humans consume, retain and use information, and what that means for organizations. |
Comments (5)
Wikipedia is an example that comes immediately to mind. I might also suggest Yahoo Pipes or Microsoft's PopFly (in Beta).
-Bob R.
Posted by Bob R. | July 17, 2007 7:44 PM
Thanks Bob for your comment, I've been playing around with PopFly some to explore its capabilities.
Also, to recap some short videos to help newcomers on the subject of knowledge ecosystems; feel free to visit the following (note, they are also all available for educational reuse):
1. Epic 2015: Museum of Media History
2. National Security Projection: 2019
3. The Machine is Us/ing Us (Final Version)
4. 2050: The Media Revolution
... additional feedback and suggestions welcomed!
Posted by David Bray | July 30, 2007 2:15 PM
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Posted by Tony | September 8, 2007 4:35 AM
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Posted by Isaac | September 18, 2007 6:43 AM