Swarmtracking
Lifestreaming has been a favorite swarm for the attention crowd in recent weeks. Friendfeed is my favorite, not because I use it much but because it's a bit of a greenfield, a place to start over and remodel the information triage space. The last two days have seen crucial piping strategies from Discus, a commenting service and a two-way sync between Outlook and Gmail. And I've been getting slammed on Twitter for my unorthodox tracking strategies, most importantly including some avoidance of the @twitterer reply mechanism. Briefly, I'm using a combination of Gtalk/Twitter with tracking turned on on several important keywords, namely stevegillmor, gillmor, and newsgang. The Gtalk client can be popped out and floated outside the Gmail window on my desktop, freeing me to monitor callers during NewsGang Live, or NewsGang.net itself where I aggregate RSS items based on the NewsGang's interests and behavior. This lets me see not only people I follow but those who are gesturing to me with keywords I've signaled my interest in monitoring. The @stevegillmor reply signal deposits pointed messages in my Reply inbox in the Twitter Web client, but I have to leave the follow flow to overtly go there to receive those messages. I've also experimented with a rich client shareware product, twhirl, which allows multiple simultaneous identities to be open, as well as color-coding all follow, reply, and direct messages into one stream. If that were the only criteria for this Twitter consuption platform, I probably would migrate to twhirl full-time; it offers a simple WYWYG interface that features point-and-click icons for replying or direct messaging that pre-populate the message with the appropriate nomenclature. A pop-up window scrolls up from the bottom when new items arrive on a timed schedule, and I can monitor the flow of both my personal and newsgang accounts, the latter where I follow virtually anybody who expresses interest or engages with the NewsGang community. But where this breaks down is in the transition to my mobile client, the iPhone, where the Twitter mobile client has no interface for replies or direct messages, and no access to the track command of Gtalk/Twitter fame. I end up spending catch-up sessions when I return to the iMac or AIR spooling back through the Gtalk client or looking up the archived chats in Gmail. Now I'm getting pushback for avoiding @messages, which are difficult to render on the iPhone and not what I want to do for the most part elsewhere. What I do want to do is respond to direct requests for dialogue while leaving open the opportunity for the larger community of people who follow me to absorb the flow. In other words, while I may be answering someone directly, I'm always cognizant of the power of the Twitter space to amplify and accelerate ideas and issues in this hybrid public/personal editorial space. This Twitterstage is unique in its various overlapping attributes, what I would call a swarmscape where ideas are accelerated by the realtime interaction around ideas, questions, assertions, humor, avoidance, and other gestures much richer than those of the aggregated services they draw on: IM, email, blogging, etc. So my shorthand methodology takes the form of first replying with the Twitter name without the @ sign, then shortening it as the dialogue extends to first name or just continued response, always assuming that the participants will either find it sufficiently interesting to follow me (and hopefully I them) or if they wish, use the @message to trigger my track keyword harvesting. In the pushback around this issue, I've also referenced my shorthand expression for a comparable observation of gesture fidelity in the blog space, namely the use of links as a measure of authority and respect: Links are dead. What I mean by that is that I often choose not to link not as a measure of disrespect but as a measure of an increased recommendation or gesture of authority. In essence I'm suggesting you link to or follow the person, not the individual post or item. That's largely because I assume most people have read the common wisdom on the subject that I'm referring to, namely the high page viewed offerings of the usual subjects or the aggregate pool of link-formed swarms as typified by Techmeme. Rather than waste their time by referencing something already consumed, I encourage aggregating the feeds of those sources and harvesting the behavior of the reader and his or her circle of peers to more efficiently triage the external information space. Twitter, of course, accelerates this efficiency even more with its expanding and fluid circles of micro-communities, the clouds of individual users that intersect and resonate both individually and at the affinity level. As lifestreaming strategies attempt to organize and pipe these signals through the information pipeline, as synchronization of message stores allows fluid movement between machines and even variously-scoped identities, and as tracking becomes available at the API level to bring it to the iPhone, the @message will find its place as one arrow in a powerful quiver. |
Comments (6)
It's frustrating to try to follow the flow of your conversations because it's often difficult to figure out who is on the other end. Not including the @ in your replies short-circuits functionality that people have come to rely on.
Not that anyone really cares, but I still think it's a shame that we're all not using Pownce instead of Twitter. Many of the problems that people are having with Twitter have already been dealt with there.
Posted by Matt Gifford | March 26, 2008 5:47 AM
Ok, that post explains it. Many times I will hear you dance around a concept multiple times on multiple shows, only to be left with the feeling that I still am missing your point.
In a world were we communicate in short under 140 character blurbs, its easy for terse response to be taken the wrong way. I have listened to enough hours of Newsgang Live and the Gillmor Gang to start to recognize what tone your words are taking. I now take any hint of rudeness and see it as a sign of affection and respect. :)
You really do love your audience, just not the one from last night.
Posted by Christian Burns | March 26, 2008 9:05 AM
Well I understand a little better now, and have long familiarity with your pre-existing linking behavior, so even in the midst of pushing back never had any sense that I would influence your behavior.
The difficulty for me comes in the form of the ever-dwindling time to follow and/or hunt down references and dialogs. I haven't had time to write a proper blog post in almost half a year - indeed the sole contents of my blog these days are tagged del.icio.us links, and I can't even manage to maintain that. So when I miss a sole tweet that contains the @ it's a real struggle to decide whether I can afford the time to dig up the balance of it. As you note, Twhirl makes that much easier with that @, since that puts me a single click away from the other twitterer's stream.
None of this is your problem, of course, and I know you experience it in spades as well. The fact that @ replies don't render reliably on some platforms (which I haven't seen but can easily believe) also makes the @ much less useful. But your stream is of less value to me without it than it is with; thus the pushback.
Posted by cori | March 26, 2008 2:51 PM
Okay, that starts to make sense. I have some of the same issues. I don't hang on Twitter at all hours to see what flows by in the stream. If I'm on, I see what's said. Otherwise, I catch references to something that came up earlier, or I miss it altogether.
Not a very methodical approach, but it's what my time mismanagement system allows.
I just started Twhirl, too, and am finding it useful. Haven't sorted out the right phone tool. Nothing seems to give me the right combo of tracking, filtering, etc.
Thanks for taking the time to explain your process and the tools you're using.
Posted by Eric Eggertson | March 26, 2008 5:42 PM
Elegant as always Steve but as regards Twitter and the use of @ I believe you are fundamentally flawed in your thinking. Twitter offers the opportunity for people to get into the flow. They happen to be sharing what might appear to be random pieces of information, some of which I am interested in much of which I am not. It is the identity of the person and what they are saying, plus the people they reference that interests me in the pursuit of the research around subjects. In not using the @, I suggest you are missing the opportunity to introduce 'us' to those other people who may have ideas and thoughts in which 'we' might become interested.
There will be many occasions where those developing conversations are better taken offline or private and in that case, Twitter offers the 'd' rather than '@' method of transmission. This has the effect of notifying the other person about a direct message plus the benefit of another email to field. Since Twitter is essentially an ambient environment, the email message is welcome, especially if I have been away from my machine for any period of time.
Posted by Dennis Howlett | March 26, 2008 11:54 PM
Wanted to make sure you saw lifestreamblog.com/ Steve
Posted by Marshall Kirkpatrick | April 7, 2008 3:57 AM