The Great Business Process Divide and IT
It's hard to think about strategic goals when the most important thing on your mind is how to tactically survive from one moment to the next. A new survey from the folks at the CMO Council finds that a...
CRM
March 17, 2009
Tuesday, March 17, 2009 9:42 AM/EST
December 16, 2008
Tuesday, December 16, 2008 9:25 AM/EST
CRM Software Gets Social
While it's been established that there is a lot potential value in the integration of CRM applications with various social network platforms, the process by which that would have to be accomplished can be daunting. That's why it was...
September 22, 2008
Monday, September 22, 2008 9:35 AM/EST
Service Ties CRM to Social Neworks
The concept of linking CRM applications with social networks has already been established as a pretty good idea. But once you do that, it will become pretty evident that the people using your CRM applications are going to need...
September 10, 2008
Wednesday, September 10, 2008 6:55 AM/EST
CRM to Meet with Social Media
The enterprise application that has the most potential to benefit from the rise of social media is customer relationship management software. That's the conclusion of a study conducted across 541 IT organizations by Coleman Parkes Research on behalf of...
June 17, 2008
Tuesday, June 17, 2008 10:01 AM/EST
CRM on a Cloud Challenges Software-as-a-Service
There are a lot of buzzwords being tossed around the Web these days when it comes to enterprise applications. But when it comes how enterprise computing environments are going to integrate with applications in the cloud they need to...
January 19, 2007
Friday, January 19, 2007 3:43 PM/EST
Making the Case for a Federated Approach to CRM
Sometimes it's hard to distinguish between a new innovative approach and a reactionary response to an inherent. But in either case, a relatively federated approach to CRM (customer relationship management) that is being put forward by Avanade, a system integrator...
- ← Previous
- Viewing articles 1-10
- Next →
Breaking News
- Managing IT as a Service
- VMware Marketplace Is Important Piece of Virtualization Puzzle
- VMware Virtual Desktops Find Homes in Hospitals
- vSphere 4 Puts VMware Well Ahead of Virtualization Pack
- VMware vSphere 4 Raises the Virtualization Bar
- Cisco's Nexus 1000v Virtual Switch Is Poised to Push Virtualization Further, Faster
- Managing Virtualization
- VMware Releases vSphere 4 to the Clouds
- Windows 7's XP Mode Will Be a Desktop Virtualization Boost
- Oracle's Virtual Iron Buyout Will Provide Essential VM Tool Set
 |
|
 |
|
 |