I spoke with executives from Nvidia and Equinix about the challenges involved with deploying AI at scale; we also discussed the optimal architecture for...
The Internet of Things (IoT) shifts human and computer interaction to a broad and widely distributed framework. By connecting various “things” and “objects”—smartphones, lights,...
Clearly, both Microsoft Azure Synapse and Databricks are well-respected data platforms. They each provide the volume, speed, and quality demanded by leading data analytics...
Arizona-based Liveops is a contact center-as-a-service (CCaaS) provider that provides agent services for several industries, including insurance, retail and health services. The company was...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...