Putting Mac Selling Prices in Context
News Commentary. Tuesday's post on Mac average selling prices set off a firestorm of controversy. It's time to put out some of those fires. |
I've got to chuckle, being on vacation this week. There's nothing relaxing about the religious Mac versus Windows war raging in Apple Watch comments. The comments are fun reading, and I want to thank each commenter. This post is in response to some of you who opined about the topic.
But first, I've got a response to everyone: Nitpicking aside about value and spec versus spec and price versus price comparisons, Mac average selling prices are much higher than Windows PCs. Twice as much for notebooks, or about $750, and $1,000 more for desktops. NPD's data is reliable. That said, my previous post made no value judgment that higher ASPs were somehow bad. Apple has chosen to mainly compete in the "premium," or above $1,000, PC market.
Mac ASPs have been higher for some time. I chose to resurface the topic now for three reasons:
- Mac desktop ASPs increased from 2006, while Windows desktop selling prices stayed low after years of free-falling.
- There is a gulf right now among Windows PCs and Macs for memory and storage. One could argueand rightlythat Windows Vista needs more memory than Mac OS X Leopard. But differences could create comparative perception problems for Apple.
- Apple has said its margins would drop nearly 5 percent in fiscal 2009 from fiscal 2008 third quarter. That suggests either Apple will lower prices, bulk up systems or both.
Here are my specific responses to some of you, based on your comments:
Jeff: "I think it's a bit of intellectual dishonesty, Joe, to keep your argument of comparing Apples & PCs (oranges) alive and intact by stating that one shouldn't compare apples & oranges. You can't have both. Are your ASPs based on an average of all models offered, or by an average based on gross sales of each model? You state that the mini's sales are negligible, but why not factor the sales price into computing an ASP for Apple machines?"
Joe's Response to Jeff: I'll have to double check with NPD, but average of prices for systems sold. As for Mac mini, the comparison is unfavorable to Apple; I cut Apple slack by ignoring mini. The Dell Studio sells for $100 less than the entry-level Mac mini and comes with similar processor, memory and graphics, but twice the storage capacity and an HDMI port. The $699 model comes with a 19-inch wide-screen monitor for $100 less than the $799 Mac mini.
MonkeyT: "Anyone who argues 'average' sale prices in their reasoning rather than actually comparing machines with matching specs is a clueless prat. It's like arguing that the average sale at one new car dealership is outrageously more expensive than the average sale price of all other wheeled vehicles combined (a figure which includes sales of bicycles, tricycles and wheelbarrows)."
Joe's Response to MonkeyT: Those car dealers are surely looking at their competitors' average selling prices. NPD tracks ASPs for a reason. They are important metrics for measuring value. They are somewhat inexact, because other factors, such as market perception or supply and demand, affect ASPs.
Biorn Porry: "Pathetic. Ignorant. Arrogant. How can a writer get it SO WRONG. If Joe Wilcox wants to play on a level playing field why doesn't he select two appropriate players. Dell's XPS One is the correct one to make such comparisons with - and it starts at $1299. For comparison shoppers that's $100 MORE than Apple's iMac. Do the math (and your homework), Joe and you'll find Apple Macs often cost less than 'comparable' PCs...Joe Wilcox comes across as a hack more at home scribbling fantasy fiction when he pontificates unctuously about market share gains."
Joe's Response to Bjorn: Of course, I did my homework. I've made those kind of feature-to-feature comparisons in previous writings. I refer you to the three reasons (stated above) for writing about ASPs and the undeniable difference between them. The comparisons I made relate to the reasons for writing about ASPs and Apple's falling behind on easily upgradable features. How hard is it to add more memory and hard drive capacity, so as to pass savings on to customers and to alleviate any perceptions that somehow a Windows PC might offer much more for less?
Mitch: "Your comparison at the low end fails to point out that the iMac also has some other features not listed for the Inspiron 518: The iMac has bluetooth, 802.11 g, a double layer DVD burner and a Web cam. It also has lower energy consumption and OS X instead of Vista."
Joe's Response to Mitch: Those differences are clearly stated in the features I listed, except for power consumption (and it's stated for neither computer). Please take another look.
Ben: "The thing is, some people appear to be taking this as a discussion of what Apple offers, when the truth is that they offer a great range of products. The weighted average means not that Apple does not offer value, but rather that Apple customers are willing to pay more to get higher-value systems."
Joe's Response to Ben: You're absolutely right, and I stated this in No. 2 of the six points made in my previous post.
Savage: "'... Wilcox writes, 'If Apple is going to continue its market share gains, or simply maintain that 8.5 percent U.S. share, prices must go down and configurations bulk up. The math is simply undeniable.'" No, Joe. What's undeniable is that Macintosh, at current pricing, is already taking market share from Windows. Therefore, your argument is illogical."
Joe's Response to Savage: As stated in my previous post, Apple has sold Macs in the absence of Windows Vista marketing. Microsoft is launching a massive Vista advertising campaign. Microsoft's messaging will emphasize the importance of choice and value, in part compared with Macs.
John: "OK, put aside Apple products for the moment. I just found this at Nextag: HP Compaq RM252UA 17.0" Notebook, 2.2 GHz Centrino, 2.0 GB RAM, 120 GB Hard Drive, 17" Display, Windows Vista. Price: $2,799.00 at Amazon.com; $2,629.99 at MacMall.com. So if the $700 laptops are so great why would anyone ever buy an HP laptop for this much? ?????"
Joe's Response to John: That's a good question, John. The answer has something to do with specs missing in your comment. The RM252UA, or HP Compaq 8710p, probably isn't a bigger seller, but it's unique. Some of that big extra cost comes from the two operating system licenses (Vista business with Windows XP downgrade) and the Blu-ray Disc DVD+/-RW SuperMulti DL drive, which is a Blu-ray disc burner. Not many PC manufacturers ship optical drives capable of burning 50GB discs, including Apple.
Glenn Chadderton: "There is a major flaw in the comparison of desktop PCs and Macs. A $700 PC does not come with a 20-24 inch TFT monitor and is in no way an 'apples to apples' comparison of what Apple is providing."
Joe's Response to Glenn: The computer in my example came with a 19-inch monitor. Many Windows PCs do in fact come with big monitors.
Hariharan Vijay: "You casually mention yet forget to include in the argument that this laptop's on SALE?...Oh, and was it intentional or did you just happen to forget that this HP is a 2 Ghz dual core, while the Macbook sports a 2.4? The difference in performance is MUCH more significant than the 20% up in processor speed."
Joe's Response to Hariharan: The notebook was clearly stated to be on sale (twice). There's nothing casual in that. It's back-to-school buying season. Sales are the norm right now. In fairness to Apple, students get a free iPod Touch (after rebate) with their new Mac. Apple chooses to give away something rather than cut prices. As for the 2GHz and 2.4GHz comparison, you're joking, right? The feature comparison was there for a reasoncomparison. The MacBook has more processing power, but the HP more graphics memory, twice the system memory and twice the hard drive capacity. Please, take the faster processor, Hariharan. Some other folks would want more everything else.
Kevin: "I just wish Apple was honest with their pricing policy. Their computer hardware 'should' be sold for approx. the same price as PCs. After all they use exactly the same components under the hood these days but for some tweakingwe're not comparing a Ferrari to a Ford hereand their OS makes up the difference in selling price."
Joe's Response to Kevin: I could and should do another post just on software. Mac's real value comes from Apple software. Two artists might use the same canvas. One paints a masterpiece and the other a dud. Apple's software is the masterpiece.
Robert: "The NPD Graph is misleading. NPD uses creative math. You see, Apple makes two types of desktop computers. The Mac Pro is a desktop, the iMac is a desktopwith a build-in screen. Here's what they did: They have counted the iMac as a normal, generic tower desktop. (without screen). They counted the Windows pc if it was the same as the iMac. The low end iMac is very competitively priced, and it looks gorgeous. It's not even really low end, because OS X scales great."
Joe's Response to Robert: There's nothing "creative" about NPD's math. Most Windows PCs ship with monitors. If there's anything amiss it's that the average selling prices of Macs may be understated because Mac Pro doesn't ship with a monitor. So the comparison skews in favor of Macs, because the monitor cost isn't reflected in the data.
Jack: "For many of us, the only thing we really need is a browser and, maybe, a media player. So why pay the extra money?"
Joe's Response to Jack: You shouldn't. Spend $199 and buy an iPhone.
[Please send your tips or rumors to watchtips at live.com].

Comments (14)
Hi Joe,
I read your previous article and still think it was not "100%" (to put it nicely). But your response to the last comment quoted in this article ("Spend $199 and buy an iPhone") made me chuckle enough to make up for most of the crap in the first article. :-)
Posted by MacSheikh | August 8, 2008 3:31 AM
Here is a good discussion of Mac/PC prices:
http://www.tomshardware.com/reviews/apple-mac-leopard-windows-vista,1985.html
Posted by Mark | August 8, 2008 10:48 AM
Joe,
Like you, I'm happy to pay extra for a high quality product, with a different approach to computing. If price was the issue, I'd buy a used Mac. I agree that Apple has been able to maintain a higher price and profit than the wildly price cutting Dell, HP or other PC vendors, because they just don't offer the same product as the others in different shaped boxes. By focusing on quality, design and innovation, they get to charge more. Increasing memory and hard drive space is a great idea. One problem is that investors now expect Apple to keep its incredible profit margins, If Steve Jobs sneezes, investors start playing Beetle records backward, hearing "Steve is Dead." At they same time they want Market Share to Grow. The best way for Apple to balance is to introduce related products sharing the same ecosystem, while continuing to distinguish themselves from the Oranges.
Posted by Michael | August 8, 2008 10:58 AM
Why don't you also look at used prices? How much can a Windows and Mac box be sold for, one, two, three years after introduction? The earliest Intel Macs are now 2.5 years old. Businesses won't care given they depreciate the life out of them via the tax code but individuals might. The new price minus a fair price if sold on the used market is the actual cost of the computer. And then there are repair rates, costs and hassles. I'm sure a model could be actuarially assigned an average x-year repair cost, factoring number of repairs, warranties, out of pocket expenses, time lost, and aggravation. Then you know the true cost without even factoring in the software perks.
Posted by Yacko | August 8, 2008 11:01 AM
"Joe's Response to Glenn: The computer in my example came with a 19-inch monitor. Many Windows PCs do in fact come with big monitors."
Of more interest than the size of the monitor, what were the maximum screen resolution? If you are comparing a 19" 1280x1024 or a wide 1280x960 vs a Mac 24" at 1950x1440, that's like a 2.5 to 1 ratio.
Posted by Yacko | August 8, 2008 11:09 AM
This reminds me of the aphorism to the effect that when wrestling a pig in the mud, after a while you start to realize that the pig enjoys it. There's nothing a Mac advocate (or Linux advocate) likes more than explaining why their solution is better than yours. (Microsoft products don't create evangelists in general, just users.) So all a post like this is going to do is rile up the faithful.
You might as well post about the errors in Baptist theology, or why the Episcopalians should (or shouldn't) accept gay priests.
Posted by Tom | August 8, 2008 2:20 PM
I think that Apple has not made their product accessible to millions of people. Anyone can run down to a place such as Rent A Center(etc) and take home a PC and pay weekly. You have to 100% A 1 credit rating to purchase a MAC or pay cash. The division is simple and that is it. Mac has created a yuppie mentality of purchasers and put itself high on the totem pole of availability for the average Joe or especially in today's economy. They need to re think their market. The market for PC is wide open to whomever wants a computer. I like both computers. I work with both computers. Vicki
Posted by Vicki | August 10, 2008 11:19 AM
I would just disclose that I own several Macs and PCs..
The average joe by now has realized that the current Mac is just Intel PC hardware, by the number of hackers who have "booted" their OS on non-Apple branded machines (irregardless of the legality of doing so). So if you are trying to compare, my take on it is Apple offers high quality high end Intel PC system boards to Apple.. But at the end of the day (without Apple's OS) there is no difference between the Apple product and an Intel PC motherboard. Both now have gotten away from old legacy bios technology..
The good thing about the Apple product is is cool high end design asthetic and limited configuration options. These together mean great compatibility with drivers and everything from head to toe. The Apple even will boot Windows XP and Windows Vista as well..
So comparing prices is a valid thing, but I don't see value in comparing an Apple Intel product to a "value" PC, as the hardware performance is always on Apple's side due to those limited configuration options..
Posted by Don Burnett | August 11, 2008 9:17 AM
It's really marketing 101 folks. Windows PCs target the "Value" segment and Macs "Quality". It's no different than buying shoes. There are people willing to shell out lots of money for a high priced pair of Nikes, but most folks walk to the store and get what does the minimum at the lowest price. It is why Walmart is a behemoth and Nordstrom is not and the same can be said for PCs and Macs. Less people are willing to pay twice as much for more perceived value or brand recognition. This is why, until Macs get competative in the low end "computer" market, they will be stuck in the single digits for total market penetration. It's just business folks.
Posted by Brad Melendy | August 11, 2008 4:03 PM
The new price minus a fair price if sold on the used market is the actual cost of the computer.Thanks..
Posted by oyun | August 12, 2008 7:04 AM
Joe, almost a reasonable explanation of your price comparison posts... but you knew there would be a 'firestorm' with a title like "should_you_pay_twice_as_much_for_a_mac".
Posted by Piot | August 13, 2008 8:30 PM
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Posted by jagatheswaran | August 26, 2008 6:58 AM
Apple or PC Prices Are Not IMPORTANT, what is more valuable is the productivity. I wouldn't take a PC if it was free, that would cost me too much in lost work time, Pop Up cancelling and reinstalling Beta Grade Software that Microsoft dishes out for the Market to Beta Test, charges for the privledge and all PC users pay a tremendous price in RETRAINING, RE INSTALLING, etc.
If you want to know why APPLE is such a reliable computer, for professionals, visit a store and see all the integrated software that comes on board, which you do not have to train or read a manual to use and it REALLY WORKS WELL.
Those IT people from the PC world have shoveled enough B.S. about why PCs are competitive to sink all the ships on the high seas. So drop the B.S. and go buy an APPLE, it will be the best investment you ever made.
NO I do not own Apple stock or work for any related group, organization or have any monetary benefit from being an APPLE Evangelist. My the spirit inspire all of you one day, so you can through your PC in the trash and get a reall work horse of a computer that is integrated, slick looking and who the HELL cares if it is $400 or $600 more in HARDWARE -if you buy a PC you loose that much every few months: Not to mention the danger to your sanity from a wasting time BETA testing the next software "product" from the PC world.
My two cents worth,
if you like PC and MS it proves their
is a Genie and Santa will be telling you
all about it next Kwanza Day.
Joseph F. Staszak, Apple and happy to have it Addict.
Posted by Joseph Frank Staszak | September 5, 2008 11:57 PM
ı have followed your writing for a long time.really you have given very successful information.
In spite of my english trouale,I am trying to read and understand your writing.
And ı am following frequently.I hope that you will be with us together with much more scharings.
I hope that your success will go on.
Posted by savaş oyunu | December 26, 2008 9:07 AM